Terms of Service

A workspace belongs to the organization that bought it. Its administrators create accounts, set permissions and can remove access.

• Keep your password to yourself. Anything done with your account is treated as done by you.
• Tell us straight away if you think someone else has your credentials.
• Give us accurate details, and keep them up to date.

• A plan is billed in advance for the period you choose, and renews unless it is cancelled before the period ends.
• Prices exclude VAT unless the page says otherwise. Saudi VAT is added where it applies.
• Payments already made are not refunded for a period that has started, unless the law says otherwise.
• If a payment fails we may suspend the workspace. Your data is kept for 30 days so you can settle and carry on.
• We may change prices with 30 days' notice before a renewal.

Everything your organization puts into AT-BOOK — customers, invoices, payroll, documents — belongs to your organization. We hold it to run the service for you, and we do not use it for anything else.

You can export your records at any time. If you close a workspace, export first: 30 days after closure the data is deleted and cannot be recovered.

How we handle personal information is set out in our Privacy Policy.

You agree not to:

• Use the service to break the law, or to store anything you have no right to.
• Try to reach another organization's data, or any part of the system you have not been given access to.
• Probe, scan or load-test the service without our written permission.
• Resell or rebrand the service as your own without an agreement.
• Upload anything designed to damage the service or the people using it.

We may suspend an account that does any of these, and will tell you why.

AT-BOOK can submit invoices to ZATCA under Saudi e-invoicing rules. We provide the mechanism; the accuracy of what is submitted is yours. You are responsible for your own tax registration, for the figures you enter, and for meeting your filing obligations.

An issued invoice cannot simply be deleted. It is removed only through the approval workflow in the app, and the record of that decision is kept.

We work to keep the service running and take regular backups, but we do not promise it will never be unavailable. Planned maintenance is announced in advance where we can.

The service is provided as it is. We do not warrant that it will meet every requirement or be free of every fault.

Neither side is liable for indirect or consequential loss, or for lost profits or data, beyond what the law allows us to exclude.

Our total liability in any twelve-month period is limited to what you paid us in that period.

Nothing here limits liability for fraud, or for anything that cannot be limited by law.

You may cancel at any time from the app or by writing to us; the workspace stays open until the end of the period you have paid for.

We may end the agreement if these terms are broken and the problem is not put right within 14 days of us telling you about it.

These terms are governed by the laws of the Kingdom of Saudi Arabia, and the courts of Riyadh have jurisdiction over any dispute.

We update the date at the top of this page when these terms change. Material changes are announced in the app at least 30 days before they take effect, and carrying on using the service after that means you accept them.